Index-Reviews — Delivery Vertical
Seven dimensions scored separately — the restaurant and the delivery app. Accountability where it actually belongs.
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Rate the restaurant and the delivery app separately — because a cold burrito might not be Puesto's fault.
Accountability recorded — restaurant and app scored separately.
Accountability by Design
What arrived in the bag — did it match what was ordered, and was it packaged correctly?
How the app performed — from browsing to doorstep, everything the courier controlled.
Was the total cost worth it, and would you do it again?
Call out what was the restaurant's fault vs. the app's — that's the whole point.